Frequently Asked Questions

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General Questions

New around here ? Start With the Basics

What do I do to get started?

Complete the online form and submit or call 832-663-0462

Are there documents to complete?

No, there are no initial documents to complete.

What are next steps after submitting the contact form or call?

CNovations will review any supporting forms you send, though not required, and will discuss your intent for your facility/organization.

When will there be a facility visit?

CNovations will make a mutually acceptable date to come onsite for full discussion and assessment. This may take a minimum of 2 days depending on the facility’s RFP.

What will happen after the initial assessment?

CNovations will review the assessment findings and schedule a call to share the results and a proposed plan.

The proposed plan is accepted by the facility/organization and need to do what?

CNovations will develop a formal Agreement to be signed by both parties.

How often will we get a report or know the progress?

CNovations will meet with the C-Suite or designee after each onsite visit for debriefing.

How are fees calculated?

Fees and payment schedule will be in the Agreement that’s signed by both parties.

What happens when you complete the job?

CNovations will do a customer satisfaction follow up call within 30 days post completion.

Request a Call Back

You have questions? Contact us today, we’re here to help.

Call 832-663-0462

General Questions

New around here ? Start With the Basics

What do I do to get started?

Complete the online form and submit or call 832-663-0462

Are there documents to complete?

No, there are no initial documents to complete.

What are next steps after submitting the contact form or call?

CNovations will review any supporting forms you send, though not required, and will discuss your intent for your facility/organization.

When will there be a facility visit?

CNovations will make a mutually acceptable date to come onsite for full discussion and assessment. This may take a minimum of 2 days depending on the facility’s RFP.

What will happen after the initial assessment?

CNovations will review the assessment findings and schedule a call to share the results and a proposed plan.

The proposed plan is accepted by the facility/organization and need to do what?

CNovations will develop a formal Agreement to be signed by both parties.

How often will we get a report or know the progress?

CNovations will meet with the C-Suite or designee after each onsite visit for debriefing.

How are fees calculated?

Fees and payment schedule will be in the Agreement that’s signed by both parties.

What happens when you complete the job?

CNovations will do a customer satisfaction follow up call within 30 days post completion.

Request a Call Back

You have questions? Contact us today, we’re here to help.

Call 832-663-0462